Someone asked me recently to describe our most successful private coaching clients. I started rattling off all of the traits of our star clients and it became VERY clear to me that they have some common traits. Our most successful coaching outcomes have been from dentists who are: strong leaders from within, have a deep respect for their hygiene team, are people of action; they take charge with tasks and are incredibly decisive.
Finally, the most successful client outcomes we experience come from dentists who are willing to invest in themselves and their teams in order to provide the best care possible to their patients and are willing to do the work it takes to get to the next level.
Occasionally, we like to share some of these success stories with you. I couldn’t be more proud of Dr. Kimber Holmes and her entire team!
Here’s a short video we did at the end of their private workshop day where we detailed the perio program and looked at how to clear the obstacles that were standing in their way of getting to the next level.
If you keep reading, you’ll see some of their results. They were already doing really good, but Dr. H is committed to doing whatever it takes to get their practice to the next level.
Invite Them to be GREAT!
In his book You Don’t Need a Title to be a Leader, Mark Sanborn says that so often we’re worried about others (kids, clients, team members) doing a GOOD job that we forget to invite them to be GREAT!
I have to give Dr. Holmes kudos for inviting her to team to step up. And step up they did! Here are some of their results:
- Calibrated a team of 5 hygienists with regard to the hygiene exam process, perio diagnostics and treatment systems
- Implemented a clear, consistent, comprehensive perio program
- Admin team loves the new hygiene handoff and how educated the patients are that they have few questions and the treatment plans coming from hygiene are clear and concise
- Doubled their perio percentage and increased hygiene production by nearly $50/hour in only 2 months!!
Here’s the bottom line…even though Dr. Holmes’ team was already doing a good job, she had so much confidence in them as high-level clinicians, she empowered her team to achieve a level of greatness far exceeding their expectations.
I can’t wait to go back for my 2nd visit next month for us to work on their next phase of growth…restorative co-diagnosis in hygiene!
So…leader…. how are you going to invite your team to greatness?