Have you ever been referred to as a “Non-Provider” on your dental team? Have you ever felt inadequate or not given permission to discuss and explain clinical treatment needs to the patient just because you aren’t the dentist? As a past dental assistant, I definitely have had those comments or fleeting thoughts myself.
I stand strong when I say WE ARE ALL PROVIDERS of service for our patients. Let’s face it, none of us can be successful in the care for our patients without every single team member (yes, from admin to clinical) being given first permission and second the training with use of exceptional clinical and VERBAL skills.
Watch this short video to see how this DENTAL ASSISTANT felt more empowered and confident with discussing treatment needs with her patients through “simple and common sense” communication.
If you would like to learn more about how private coaching can EMPOWER your entire team, give us a call.