I had a call with a private client team last week and I just had to share it with you. Every one of the three hygienists has made huge breakthroughs in their service to their patients and in their productivity. Yes, Allison and I have done a lot of high level training with them but the turning point for each of them was really moving through a point where they were out of their comfort zone doing something new. Or doing something they’ve always done in a new way. And recognizing that what’s on the other side is the results they’ve been looking for.
You know my motto is “Life Begins at the End of Your Comfort Zone”. This doc and his team have lived it in a BIG way. They are a perfect example of how increasing hygiene appointment time can actually increase production through higher level services.
So I want to take a moment to brag on them. Please help me congratulate the team of Dr. Larry Hubbard in Statesboro, GA.
In the last 4 months they have slowed hygiene down to allow more time with patients, worked really hard to get the entire team of 12 on the same page with perio diagnosis, treatment and scheduled AND refined how they enroll and care for their LANAP patients.
They now have a step-by-step sequence for how to care for these special laser surgery patients to ensure the best healing and results. And they’ve done this while increasing their production to over $200/hour. And folks, they’re not in some big metropolitan city…they’re in small-town Georgia!
If they can do it, so can you. Sometimes we need a little nudge and some hard and fast evidence that there’s a good reason to think differently about how we do things. When you have that new knowledge and you implement it to change your systems and thinking you can be productive AND spend that quality time with your patients.