This unique Mastermind webinar will feature four dynamic dental practice administrators who will share their combined experience and best practices. You’ll be surprised by their varied backgrounds and impressed by their dedication to excellence.
Join me, and my special guests, Carol Baron, Julia Stone, Karlie Miller and Pam Henson for a lively discussion on ‘Best Practices for Dental Administrators’!
‘Best Practices’ for Practice Administrators
Successful dental practices have many things in common, one of the most important being a highly functioning and effective administrator or office manager. Ensuring that solid systems are in place and business practices run smoothly are only the beginning. Keeping the team motivated and functioning as a unit is also vital. During this webinar, four dedicated and very determined practice administrators will share their ‘best practices’ in these areas and more.
During this webinar you will learn:
- Tips to run a more effective huddle
- Tips to keep the team motivated
- Tips on effective tracking and monitoring
- Tips on scheduling to goal
- Tips to reduce cancellations and no shows
Pamela Henson RDA, FAADOM
I’ve been in dentistry for over 18 years. I began as a receptionist. I was inspired to take on a clinical role and earned my RDA. A few years later, I became a treatment coordinator, followed by a financial coordinator. These experiences, along with continuing education, led me to my current role proudly serving as an office manager for the last 5 years. The desire to serve and improve my skills led to achieving my Fellowship with AADOM in 2014.
For over 21 years I have served as a manager in endo, perio and general practices. Originally I worked with a CPA and one our clients was a dentist. His manager retired, he offered me a position and the rest is history. I’ve been an AADOM member for 5 years and a manager at Hillsdale Dental in San Jose, California for the last 12 years. I love being part of helping patients achieve their dental health goals.
Julia Stone, RDA, FAADOM
I have been in dentistry for 32 years, as a Registered Dental Assistant and then an Office Manager. I am an active member of AADOM and received my fellowship in 2014. I have worked with the wonderful Dr. Thomas Frank and team for more than 12 years, during which time I have also had the pleasure of working with Janice Hurley, a practice management specialist.
Karlie Miller, Practice Administrator
I’ve been a dental practice administrator for over 11 years, the last 5 for Salina Dental Arts. My background, prior to dentistry, was in Hotel Management. For the last year I’ve also worked with Dr. Sharon Tiger, a practice management expert who has helped us refine our systems and procedures. I love seeing patients transform their lives through dentistry and the gift of a new smile.
CE credits are provided by Inspired Hygiene.Inspired Hygiene is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement.The current term of approval extends from 6/1/2014 to 5/31/2017.
This call will be available in our Mastermind Library on June 18. If you’re not already a member of our Mastermind group, click here to sign up.