There’s a misconception that dental coaching creates significant results only for teams that have no foundational systems or protocols in place. That couldn’t be further from the truth and this team is proof of that.
The team at 30A Smiles already had a solid hygiene department by most definitions. They worked well together and they had a foundational perio protocol.
The doctors knew there was a higher level of care and engagement possible and they were willing to invest in training and support to realize that next level of growth. This takes hygienists who are open to learning and growing (even if they are a bit hesitant at first) and leaders who are willing to empower and support their team.
The results speak for themselves.
And let me be clear, these results are NOT a function of aggressive periodontal diagnosis or loading patients up with an excessive amount of products or services. This is real-life, patient-centered care.
Kudos to this team. They are a pillar of healthcare in their community and they are still going strong!