What have you done for them lately?

June 7, 2010

They come in like clock-work, rarely missing an appointment and just being great patients. And yet it’s easy to take them for granted. You count on your base of solid […]

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Productivity…It’s Not About Money

June 3, 2010

Productivity, profitability, production, sometimes it seems that dentistry is all about the numbers. Let’s face it, you’re in business to deliver outstanding care to your patients AND make a living, […]

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What, they didn’t show up?

May 31, 2010

Have you had trouble with last minute cancellations and no-shows? We’ve all been in that boat. You look at your schedule at the beginning of the week and it looks […]

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What You Don’t Know Might Hurt You

May 28, 2010

Well, I’m back home and enjoying every minute of it. While I love Southern California, there’s nothing like the smell of Honeysuckle, Jasmine and Magnolia to make you appreciate living […]

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I Just Can’t Do It All – Part 1

May 27, 2010

#1 Assuming Perio is Taken Care Of Having a sharp hygiene team is a beautiful thing. But assuming everything is being taken care of is a big mistake. Be sure […]

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The Perio Paradox

May 24, 2010

If you’ve been reading my articles for awhile, it’s probably no surprise to you to hear about the “Perio Paradox”, a term coined by one of my mentors, Dr. Chris […]

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Do the Hustle!

May 20, 2010

Remember the dance “The Hustle” from the 1970s? Everyone knew the song and the dance steps. But if you’ve ever tried to learn a line dance or other dance routine […]

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Obstacle #5: Challenging Old Beliefs

May 17, 2010

Overcoming our old beliefs and assumptions is where real breakthroughs happen. I remember about 10 years ago, I was working with a very progressive female dentist. She had been a […]

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Obstacle #4: There’s no Training

May 13, 2010

Training goes hand in hand with accountability. When you agree to a certain job, you must have the skills to complete the task at hand. If you don’t, you must […]

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Obstacle #3: There Is No Accountability

May 10, 2010

Out of all the obstacles, this one might just be the most ‘in our face’ on a day to day basis.  When there’s no accountability, things fall through the cracks. These can […]

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