Obstacle #5: Challenging Old Beliefs

May 17, 2010

Overcoming our old beliefs and assumptions is where real breakthroughs happen. I remember about 10 years ago, I was working with a very progressive female dentist. She had been a […]

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Obstacle #4: There’s no Training

May 13, 2010

Training goes hand in hand with accountability. When you agree to a certain job, you must have the skills to complete the task at hand. If you don’t, you must […]

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Obstacle #3: There Is No Accountability

May 10, 2010

Out of all the obstacles, this one might just be the most ‘in our face’ on a day to day basis.  When there’s no accountability, things fall through the cracks. These can […]

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Obstacle #2: There Are No Systems

May 6, 2010

A few weeks ago, I stepped into the office of one of my clients and I was pleasantly surprised. Based on their analysis, I expected to find a hygiene team […]

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Hidden Obstacles

May 3, 2010

Have you ever experienced this? You’re trying to implement a new product, procedure or service and for some reason, it just won’t stick. It works fine for a little while […]

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Never Let ’em See You Sweat

April 29, 2010

Do you remember those deodorant commercials in the 70s and 80s? I think it was Right Guard that coined the term “Never Let ’em See You Sweat”. Well, I’ve been faced with […]

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Step-by-Step System for the Ultimate Hygiene Exam

April 26, 2010

Greet patient by name with a handshake “Hi, Ms. Jones. My name is Rachel and I will be taking care of you.” Escort patient to treatment room Ask patient for […]

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Do you value Perio maintenance?

April 22, 2010

Perio maintenance is one of those procedures that always brings up questions and differing opinions. Much of that is due to the conflict between the CDT definition of perio maintenance, […]

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Technology-Out of the Closet and Into Hygiene

April 19, 2010

So, you’ve invested thousands of dollars on various technology breakthroughs in dentistry. Whether you are a technology geek or just beginning to dabble, the key to getting a healthy return […]

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Who Scheduled This?

April 15, 2010

A few weeks ago I had an interesting conversation with a member of our Mastermind program during one of our focused coaching sessions. Bev is the office manager of a […]

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