Do You Really Treat Your Patients Like They Are Family?


Most of us truly believe that what sets us apart as GREAT hygienists, dentists and health care providers to our patients is that we treat them like they are family. I am sure you would also agree that sometimes either the emotional strings we attach to KNOWING our patients like family or the fear of being the bearer of bad news could keep us from consistent quality diagnosis.

I challenge you to think honestly about what if…..What if the patient you have been providing service to for years had to visit another dentist? What would the new dental provider say about the care they are seeing for the first time in this (new) patient’s mouth? What would they relay about the care you provided them?

Recently, I shared with a group of dental colleagues an experience I had with a patient from the past. An experience I had early in my career taught me what caring for my beloved patients aka FAMILY MEMBERS, REALLY looks like.

Dare to Dream!


Do you have goals? Do you have a vision? How about a dream? Is there something you have been wanting to accomplish, but you’re just not sure how to get there from here? If you answered yes to any or all of these questions, then this months Hygiene Profits Mastermind Webinar is for you!

Join Emme Sanders, RDH and myself, Kim Miller, RDH for an energizing hour devoted to realizing your goals and mapping out your vision. It just might change your life!

From Vision to Reality
with special guest
Emme Sanders, RDH

Taking the time to get clear, think deeply and chart your course can be very gratifying. Setting your intention and moving toward your goals and desired results is the first step in achievement. Creating a vision board is the opportunity to bring your dreams into focus at one time and in one place.

During this webinar you will:

Learn the why of vision boarding
Understand how to prepare for your workshop
Lead your team through a workshop

CE credits are provided by Inspired Hygiene.Inspired Hygiene is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement.The current term of approval extends from 6/1/2017 to 5/31/2020.

This call will be available in our Mastermind Library on Thursday, July 20. If you’re not already a member of our Mastermind group, click here to sign up.

Until then,

Stay Inspired!

Fun and For Real-Rachel talks with Howard Farran-Return on Hygiene


It was my pleasure and honor to be featured recently on Howard Farran’s Dentistry Uncensored podcast. One thing I love is that Howard gets his guests to Get Real. And that’s just what we did.

Besides being a ton of fun to listen to, Howard asked me some really great questions. Here are a few things you’ll get from the podcast:

3 pieces of ‘low hanging fruit’ to dramatically improve your results in the hygiene department
How dentists can built up OR completely destroy a hygienists confidence in recommending treatment to fill the dentists schedule
Howard’s unique approach to team diagnosis
The piece of equipment every clinical team member should utilize
Pros & cons of paying hygienists commission