Month: October 2016

April is only six months away! It’s time to start planning your Head and Neck Oral Cancer Awareness event now!

With a six month lead time you have no excuse not to take advantage of this amazing opportunity to serve your community, market to new patients and save some lives along the way.

Watch this short video (< 2 minutes) to learn more about how you too can sponsor a Head and Neck Oral Cancer Screening event in your area.

And, if you have time, watch the second video on how to conduct an external head and neck exam!

Handling patient objections is one of the most challenging and time consuming things we do! Becoming an expert at handling objections is a learned skill.

Watch this short 3 min video for some tips and techniques that will help you, help your patients make good health decisions!

Do you get frustrated when your patient’s insurance claims for perio therapy get rejected and you KNOW without a shadow of a doubt they have active disease? That’s a dumb question, right? Of course you do! Well, I learned an interesting strategy from my good friend and fabulous dental coach Lois Banta and I’m eager to share it with you in this week’s video tip.

I’d love to know if you’ve used this in your practice and how it’s working for you.

If you’d like to learn more about the potential of your hygiene department, click here to request a complementary Discovery Session.

Often what keeps a busy dental practice from successfully implementing a strong perio program is where to “FIT” the patients back into the schedule. We are often asked “How do we diagnose, educate and bring urgency for the need of the perio therapy and then not have the availability to schedule them for several months?” As important as a quick call list is for last minute cancellations, it isn’t full proof and comes with its own type of mayhem for the admin team.

The team of Summit Dental Care located in Twin Falls, Idaho took on the challenge of successfully growing and implementing a strong perio program into their “Grand Central Station” schedule. With dedication and openness to coaching, they were able to achieve in 7 short months improved patient health, top level care and successful outcomes for everyone. Here is how they are achieving the measurable outcomes seen in their progress table below:

Created and honor priority care blocks
Added a 5th full time hygienist
Created a customized scheduling template (Including the 3 doctor’s chairs)
Created an informed patient scheduling policy and effective cancellation dialogue

If you’d like to learn more about the potential of your hygiene department, click here to request a complementary Discovery Session.